| I. Introduction and Overview of Strategic Management |
| 1 |
The Delta Model |
| 2 |
Porter's Frameworks and the Resource-Based View of the Firm |
| II. Business Strategy |
| 3 |
Customer Segmentation and Customer Value Proposition |
| 4 |
The Firm as a Bundle of Competencies and Putting it All Together |
| 5 |
Industry Structure and Competitive Interaction |
| 6 |
The Decommoditization of a Business |
| 7 |
Competitive Positioning |
| III. Technology and Industry Transformation |
| 8 |
Sustaining Competitive Advantage |
| 9 |
Competitive Dynamics |
| 10 |
Putting it All Together: Integrating The Critical Tasks of Strategy |
| IV. Corporate Strategy |
| 11 |
Corporate Strategy - The Core Concepts |
| 12 |
Corporate Philosophy and Culture |
| 13 |
General Principles of Organization Design |
| 14 |
Human Resources Management and Knowledge Management |
| 15 |
Business Processes: The Core Concepts and Managing the Global Supply Chain |
| V. Aggregate and Granular Metrics |
| 16 |
Metrics of Value Creation |
| 17 |
The Balanced Scorecard and Granular Metrics |
| VI. Integration |
| 18 |
Organizational Leadership |
