Readings

Case, John. "Opening the Books." Boston, MA: Harvard Business Review, March-April 1997, pp. 118-127. Reprint No. 97201.

Kaplan, R. S. and D. P. Norton. "Linking the Balanced Scorecard to Strategy." California Management Review 39, no. 1, Fall 1996.

Pfeffer, Jeffrey. "Can You Manage With Unions." Chap. 8 in The Human Equation: Building Profits by Putting People First, 2000, pp. 225-251.

"Six Dangerous Myths About Pay." Boston, MA: Harvard Business Review, May-June 1998, pp. 109-119. Reprint No. 98309.

The Human Equation: Building Profits by Putting People First. Boston, MA: Harvard Business School Press, 1998, chapters 1 and 2.

Rubinstein, Saul R. and Thomas A. Kochan. Learning from Saturn: Possibilities for Corporate Governance and Employee Relations. Ithaca, NY: Cornell University/ILR Press, 2001.

Simons, Robert. "Control in an Age of Empowerment." Boston, MA: Harvard Business Review, March 1995. Reprint No. 95211.

Thomas, David A. and Robin J. Ely. "Making Differences Matter: A New Paradigm for Managing Diversity." Boston, MA: Harvard Business Review, September-October 1996, pp. 80-90.

Ulrich, Dave. Human Resource Champions: The Next Agenda for Adding Value and Delivering Results. Boston, MA: Harvard Business School Press, 1998, pp. 23-31 and 231-254.

Wageman, Ruth. "Critical Success Factors for Creating Superb Self-Managing Teams." Organizational Dynamics. Summer 1997, pp. 49-61.