The following text is required for the course:
Phillips, Donald T. Lincoln on Leadership: Executive Strategies for Tough Times. Warner Books, 1993. ISBN: 9780446394598.
The following texts are recommended references and optional for the course:
Munter, Mary M. Guide to Managerial Communication. 9th ed. Prentice Hall, 2012. ISBN: 9780132147712.
Williams, Joseph. Style: Ten Lessons in Clarity and Grace. 10th ed. Longman, 2010. ISBN: 9780205747467.
Kessler, Lauren, and Duncan McDonald. When Words Collide. Wadsworth Pub Co, 2011. ISBN: 9780495572404. [Preview with Google Books]
| SES # | TOPICS | READINGS |
|---|---|---|
| 1 | Introduction to the Course; Strategy and Structure |
CaseMeriam, Richard S., Franklin E. Folts, and George F. F. Lombard. "Dashman Co." Harvard Business School Case. Harvard Business School Publishing. Case: 9-642-001, April 13, 1942. |
| 2 | Strategy and Structure (cont.) | Brent, Douglas.  "Indirect Structure and Reader Response." (PDF) Journal of Business Communication 22, no. 2 (1985): 5–8. |
| 3 | Oral Presentations | Daly, John, and Isa Engleberg. "Coping with Stagefright." Harvard Management Communication Letter 2, no. 6 (1999): 1–4. |
| 4 | Oral Presentations (cont.) |
Harvard Business Publishing Newsletters. "Handling Q&A: The Five Kinds of Listening." Harvard Business School Publishing, February 01, 1999. Zelazny, Gene. "From Data to Chart." In Say It With Charts: The Executive's Guide to Visual Communication. McGraw-Hill, 2001. ISBN: 9780071369978. Alley, Michael. "Rethinking the Design of Presentation Slides: The Assertion-Evidence Structure." |
| 5 | Listening; Giving and Receiving Feedback |
CaseBarnes, Louis B. "Managing Interpersonal Feedback." Harvard Business School Case. Harvard Business School Publishing. Case: 9–483-027, September 14, 1982. |
| 6 | Persuasion | Koerth-Baker, Maggie. "The Mind of a Flip-Flopper," New York Times, August 15, 2012. |
| 7 | Writing | |
| 8 | Writing (cont.) | Lu, Chi. "Catalogue of Genres." Part V in Wen Fu (The Art of Writing). Far Corner Books, 1987. ISBN: 9780932576408. |
| 9 | Effective Teamwork | Pentland, Alex. "The New Science of Building Great Teams." Harvard Business Review (2012). |
| 10 | Team Meeting | Abele, John. "Bringing Minds Together." Harvard Business Review (2011). |
| 11 | Cover Letters | Internweb.com. "Top Seven Cover Letter Myths." |
| 12 | Interviewing | Hayden, D. A., and Michael Wilder. "How to Sell Yourself in an Interview." Boston.com, January 7, 2008. |
| 13 | Writing Team Reports; Giving Team Presentations | |
| 14 | Communicating Electronically | |
| 15 | Individual Conferences / Team Meetings | |
| 16 | Individual Conferences / Team Meetings (cont.) | |
| 17 | Cross-Cultural Communication | Tannen, Deborah. "The Power of Talk: Who Gets Heard and Why." Harvard Business Review 73, no. 5 (1995): 138–48. |
| 18 | Cross-Cultural Communication (cont.); Gender Communication | |
| 19 | Communication Skills for Leaders |
Phillips, Donald T. "People." Part I in Lincoln on Leadership: Executive Strategies for Tough Times. Warner Books, 1993, pp. 11–38. ISBN: 9780446394598. ———. "Communication." Part IV in Lincoln on Leadership: Executive Strategies for Tough Times. Warner Books, 1993, pp. 143–69. ISBN: 9780446394598. Bernstein, May. "The Thought Leader Interview: Bill George." Strategy + Business 49 (2007): 1–7. |
| 20 | Communication Skills for Leaders (cont.) | |
| 21 | Working with the Media |
Scott, Mary. "Do's and Don'ts for TV Appearances." Business Know-how. Case |
| 22 | Review of Strategic Communication |
Case |
| 23 | Team Report Presentations | |
| 24 | Team Report Presentations (cont.) | |
| 25 | Team Report Presentations (cont.) | |
| 26 | Course Wrap-Up |