Study Materials

This list of texts and links is provided as an extended bibliography for the class, for further reference and study. These readings are not required, but recommended for areas of further study.

Extended Reading List (for further reference or for use in class presentations)

Defining Relationships

Berscheid, E., and H. Reis. "Attraction and Close Relationships." In The Handbook of Social Psychology. Edited by D. Gilbert, S. Fiske, and G. Lindzey. New York, NY: Oxford University Press, 1998, pp. 193-281. ISBN: 9780195213768.

Brehm, S. Intimate Relationships. New York, NY: McGraw-Hill, 1992.

Goleman, D. Emotional Intelligence: Why it can matter more than IQ. New York, NY: Bantam Press, 1995.

Kelley, H., et al. Close Relationships. New York, NY: Freeman, 1983.

Wentowski, G. J. "Reciprocity and the Coping Strategies of Older People: Cultural Dimensions of Network Building." The Gerontologist 21, no. 6 (1981): 600-609.


Representing and Manipulating Relationships

Ambady, N., J. Koo, R. Rosenthal, and C. Winograd. "Physical therapists' nonverbal communication predicts geriatric patients' health outcomes." Psychology and Aging 17, no. 3 (2002): 443-452.

Andersen, P., and L. Guerrero. "Principles of Communication and Emotion in Social Interaction." In Handbook of Communication and Emotion. Edited by P. Andersen and L. Guerrero. New York, NY: Academic Press, 1998.

Argyle, M. Bodily Communication. New York, NY: Methuen & Co. Ltd, 1988.

Baxter, L. A. "Trajectories of Relationship Disengagement." Journal of Social and Personal Relationships 1 (1984): 29-48.

Penman, R. "Facework and politness: multiple goals in courtroom discourse." In Multiple Goals in Discourse. Edited by K. Tracy and N. Coupland. Clevedon, Multilingual Matters, 1991. pp. 15-39.

Marsh, A. A., H. A. Elfenbein, and N. Ambady. "Nonverbal "Accents": Cultural differences in judging nonverbal behavior." Psychological Science. (In press.)

Pautler, D. "A Computational Model of Social Perlocutions." COLING/ACL, 1998. (One of the few examples of a system that tries to reason deeply about the social effects of communicative actions.)

Stafford, L., and D. Canary. "Maintenance Strategies and Romantic Relationship Type, Gender and Relational Characteristics." Journal of Social and Personal Relationships 8 (1991): 217-242.

Svennevig, J. Getting Acquainted in Conversation. Philadephia, PA: John Benjamins, 1999, chapters 1-3.


Measuring Relationships

Capella, J. "Personal Relationships, Social Relationships and Patterns of Interaction." In Handbook of Personal Relationships: Theory, Research and Interventions. Edited by S. Duck. New York, NY: John Wiley & Sons, 1981.

Johnson-George, C., and W. Swap. "Measurement of Specific Interpersonal Trust: Construction and Validation of a Scale to Assess Trust in a Specific Other." J Personality and Social Psychology 43, no. 6 (1982): 1306-1317.

Ickes, W., and W. Tooke. "The Observational Method: Studying the Interaction of Minds and Bodies." In Handbook of Personal Relationships: Theory, Research and Interventions. Edited by S. Duck. New York, NY: John Wiley & Sons, 1988, pp. 79-97. ISBN: 9780471914914.

Latane, Bibb. "The Psychology of Social Impact." American Psychologist 36, no. 4 (1981): 343-356.

Lombard, M., and T. Ditton. "At the Heart of It All: The Concept of Presence." Journal of Computer Mediated Communication 3, no. 2 (1997).

Lombard, M., T. B. Ditton, D. Crane, B. Davis, G. Gil-Egul, K. Horvath, and J. Rossman. "Measuring Presence: A Literature-Based Approach to the Development of a Standardized Paper-and-Pencil Instrument." In Presence 2000: The Third International Workshop on Presence. Delft, Netherlands, 2000.

Reeve, J. "The Face of Interest." Motivation and Emotion 17, no. 4 (1993): 353-371.

Reeves, B. and C. Nass. The Media Equation. Cambridge, UK: Cambridge University Press, 1996.

Stafford, L., M. Dainton, and S. Haas. "Measuring Routine and Strategic Relational Maintenance: Scale Revision, Sex versus Gender Roles, and the Prediction of Relational Characteristics." Communication Monographs 67, no. 3 (2000): 306-323.

Wheeless, L., and J. Grotz. "The Measurement of Trust and Its Relationship to Self-disclosure." Human Communication Research 3, no. 3 (1977): 250-257.

Grosz, B. J., and S. Kraus. "Collaborative plans for group activities." In Proceedings of the 13th International Joint Conference on Artificial Intelligence. Chambery, France, 1993.

———. "Collaborative Plans for Complex Group Action." Artificial Intelligence 86, no. 2 (1996): 269-357.

Levesque, H., P. Cohen, and J. Nunes. "On Acting Together." In Proceedings of the Eighth National Conference on Artificial Intelligence (AAAI-90). Boston, MA, 1990, pp. 94-99.


Designing for People (Trust, Persuasion, Social Interaction etc.)

Fogg, B. J. Persuasive Technology: Using computers to change what we think and do. New York, NY: Morgan Kaufman Publishers, 2002.

Khaslavsky, J., and N. Shedroff. "Understanding the Seductive Experience." Communications of the ACM 42, no. 5 (1999): 45-49.

Norman, Don A. "Emotion and Design: Attractive things work better." Interactions Magazine ix, no. 4 (2002): 36-42.

———. Emotional Design: Why We Love (or Hate) Everyday Things. New York, NY: Basic Books, 2004.

Raskin, Jef. The Humane Interface: New Directions for Designing Interactive Systems. Reading, MA: Addison Wesley, 2000.

Mival, Oli, Stewart Cringean, and David Benyon. Personification Technologies: Developing Artificial Companions for Older People. Unpublished.

Turkle, S. "Technology and Human Vulnerability." Harvard Business Review, 2003.

Fong, T., I. Nourbakhsh, K. Dautenhahn. "A Survey of Socially Interactive Robots." Robotics and Autonomous Systems 42 (2003): 143-166.

Cassell, Justine, Timothy Bickmore, Mark Billinghurst, Lee Campbell, Kenny Chang, Hannes Vilhjálmsson, and Hao Yan. "Embodiment in Conversational Interfaces: Rea." In proceedings of CHI 99. 1999.

Buy at MIT Press Breazeal, Cynthia. Designing Sociable Robots. Cambridge, MA: MIT Press, 2002. ISBN: 9780262025102.

Walker, M. A., J. E. Cahn, et. al. "Linguistic Style Improvisation for Lifelike Computer Characters." AAAI 96 Workshop on AI, Alife and Entertainment, Portland, 1996.

Elliott, C. "The Affective Reasoner: A process model of emotions in a multi-agent system." PhD Thesis, Northwestern University, 1992.

Ogata, Tetsuya, Yoshihiro Matsuyama, Takaaki Komiya, Masataka Ida, Kuniaka Noda, and Shigeki Sugano. "Development of Emotional Communication Robot: WAMOEBA-2R: Experimental Evaluation of the Emotional Communication between Robots and Humans." In Proceedings of the IEEE/RSJ International Conference on Intelligent Robots and Systems. 2000.

Green, Anders, Helga Huttenrauch, Mikael Norman, Lars Oestreicher, and Kerstin Severinson Eklundh. "User Centered Design for Intelligent Service Robots." In Proceedings of the IEEE International Workshop on Robot and Human Interactive Communication. 2000.


Interaction and Healthcare Issues for the Elderly

Coughlin, J. "Technology needs of aging boomers." Issues in Science and Technology 16, no. 1 (1999): 53-60.

Fisk, Arthur D., and W. A. Rogers. "Psychology and aging: Enhancing the lives of an aging population." Current Directions in Psychological Science 11 (2002): 107.

Fredrickson, Barbara L. "Cultivating Positive Emotions to Optimize Health and Well-Being." Prevention & Treatment 3 (2000).

Mynatt, Elizabeth D., and Wendy A. Rogers. "Developing technology to support the functional independence of older adults." In Aging International. 2002.


Interaction with Eldercare Agents

Wada, K., T. Shibata, T. Saito, K. Tanie. "Analysis of factors that bring mental effects to elderly people in robot assisted activity." In Proceedings of the IEEE/RSJ International Conference on Intelligent Robots and System 2 (September 30-October 5, 2002): 1152-1157.

Roy, N., Gordon, G., and Thrun, S. "Planning under uncertainty for reliable health care robotics." In Proceedings of the 4th International Conference on Field and Service Robotics (FSR). Lake Yamanaka, Japan, July, 2003.


Interaction with Machine Teammates

Bluethmann, W., R. Ambrose, M. Diftler, E. Huber, M. Goza, C. Lovchik, and D. Magruder. "Robonaut: A Robot Designed to Work with Humans in Space." Autonomous Robots 14 (2003): 179-207.

Hines, P., T. Roberts, and H. Jones. "Whose Job is it anyway? A study of human-robot Interaction in acollaborative task." Human-Computer Interaction 19 (2004).


Interaction with Assistive and Therapeutic Technologies

Haigh, Karen, and Holly A. Yanco. "Automation as Caregiver: A Survey of Issues and Technologies." In Proceedings of the AAAI-2002 Workshop on Automation as Caregiver: The Role of Intelligent Technology in Elder Care. Edmonton, Alberta, August 2002.

Yanco, Holly A. "Performance of Assistive Robotic Systems." In Proceedings of the Workshop on Performance Metrics for Intelligent Systems, NIST. Gaithersburg, MD, August 2002.

Montemerlo, M., J. Pineau, N. Roy, S. Thrun, and V. Verma. "Experiences with a Mobile Robotic Guide for the Elderly." In proceedings of the AAAI National Conference on Artificial Intelligence. 2002.

Morris, R. Donamukkala, A. Kapuria, A. Steinfeld, J. T. Matthews, J. Dunbar-Jacob, and S. Thrun. "A robotic walker that provides guidance." Submitted for publication at ICRA, 2002.

Forlizzi, J., C. DiSalvo, F. Gemperle, "Assistive Robotics and an ecology of elders living independently in their homes." Human-Computer Interaction 19, (2004): 25-59.

Saito, T., T. Shibata, K. Wada, and K. Tanie. "Relationship between interaction with the mental commit robot and change of stress reaction of the elderly." In Proceedings of IEEE International Symposium on Computational Intelligence in Robotics and Automation. Vol. 1. July 16-20, 2003, pp. 119-124.

Wada, K., T. Shibata, T. Saito, and K. Tanie. "Psychological and social effects of robot assisted activity to elderly people who stay at a health service facility for the aged." In Proceedings of IEEE International Conference on Robotics and Automation. Vol. 3. September 14-19, 2003, pp. 3996-4001.


Interaction with Wearable Agents

Pollack, M. E. "Planning Technology for Intelligent Cognitive Orthotics." 6th International Conference on AI Planning and Scheduling, April, 2002.

Cole, E. "Computer-based cognitive prosthetics: Assistive technology for the treatment of cognitive disabilities." In Proceedings of the third international ACM conference on Assistive technologies. Marina del Rey, CA, 1998, pp. 11-18.


Interaction with Learning Companion and Tutorial Agents

Psotka, J., L. Massey, S. Mutter. Intelligent Tutoring Systems: Lessons Learned. Hillsdale, NJ: Lawrence Erlbaum Associates, 1988.

Hsiu, Thomas, Steve Richards, Ajinkya Bhave, Andres Perez-Bergquist, and Illah Nourbakhsh. "Designing a Low-Cost, Expressive Educational Robot." In Proceedings of the IEEE/RSJ International Conference on Intelligent Robots and Systems. 2003.

Nourbakhsh, et. al. "An affective mobile robot educator with a full-time job." Artificial Intelligence 114, no. 1-2 (1999).

Picard, R., B. Kort, and R. Reilly. "The NF Program Summary and the Program Description for the Learning Companion." 2002.


Interaction with Trainers and Assistant Agents

Bickmore, Tim and R. W. Picard. "Towards Caring Machines." In proceedings of the Conference on Computer-Human Interaction. Vienna, 2004.

McBreen, H., P. Shade, M. Jack, and P. Wyard. "Experimental assessment of the effectiveness of syntheticpersonae for multi-modal e-retail applications." In Proceedings of Agents (2000): 39-45.

Klein, J., Y. Moon, et al. "This Computer Responds to User Frustration: Theory, Design, Results, and Implications." Interacting with Computers 14 (2002): 119-140. (Or any version of Jonathan's work.)


Interaction with Entertainment Agents and Synthetic Pets

Grand, Steve. Creation: Life and How to Make It. Cambridge, MA: Harvard University Press, 2003.

Prendigner, H., and M. Ishizuka. "Evolving social relationships with animate characters." (PDF)

MacNamee, B., and P. Cunningham. "Creating socially interactive non player characters: the µ-SIC system." International Journal of Intelligent Games & Simulation 2, no. 1 (2003).

Beck, A., and A. Katcher. Between pets and people. West Lafayette, IN: Purdue University Press, 1996.

Friedman, Batya, Peter H. Kahn Jr., Jennifer Hagman. "Hardware companions?: what online AIBO discussion forums reveal about the human-robotic relationship." CHI (2003): 273-280.

Kahn, P. H., Jr., B. Friedman, and J. Hagman. ""I Care About Him as a Pal": Conceptions of Robotic Pets in Online AIBO Discussion Forums." In CHI 2002 Extended Abstracts of the Conference on Human Factors in Computing Systems. New York, NY: Association for Computing Machinery, 2002, pp. 632-633.